Global HelpDesk Analyst (Mandarin / Spanish)

Job Location: Taguig City
Job Industry: BPO
Specialization: BPO
Years of Experience: 2 yrs exp
Skills: Multi-lingual (Spanish or Mandarin), Proficiency in Microsoft Office applications, Good communication skills, Listening, Creative thinking, Interpersonal, Organizational

Responsibilities:

• Responsible for providing consistent high quality customer service and support for end users of B&M Mandarin-speaking offices.

• He/She will handle client's Global Applications, Microsoft, Desktop and any IT issues as they arise.

• He/She is also responsible for resolving these issues in a timely and efficient manner and escalating them to support groups when necessary.

• Able to speak in fluently in Mandarin / Spanish.

Submit your resume to jobs@kittelsoncarpo.com
Please include position you are applying for in the Subject of the email.

Contact Kittelson & Carpo Consulting