Port Sales Engineer / Technical Service Supervisor

Job Location: Makati City
Job Industry: Others
Specialization: Sales-Eng/Tech/IT
Years of Experience: 5 yrs
Skills: Good communication skills, Negotiation skills, Client Focus, Motivation/goal setting, Organizational

Main responsibilities:

• To visit customers and vessels in his/her area and sell the companies products and services in accordance with the companies policy

• Visit customers and vessels on request by Account Managers both in own and other areas and report back the result from the visit

• To ensure that technical support is given where and when necessary and provide demonstrations on use of Unitor products

• Complete and issue relevant documentation after every service which are rendered onboard a vessel

• Attend sales meeting (when possible) and forward customer information to the Account Manager for follow up

• Follow up strictly all customer and vessel information available through databases

• To analyze relevant customer statistics to ensure that the customer is receiving the correct level of service

• To advise other areas of the movement of customer’s vessels in order to offer a high level of service that the customer expects

• To advise relevant personnel of any incidents involving his/her customers to ensure that any corrective action that may be necessary is taken

• The Safety Service Supervisor is responsible for the quality of his work according to good workmanship and technical standard set by the company within his defined area

• Documentation and reporting of performed service work to General Manager

• Keep all service personnel within his defined are informed and updated on all matters related to company organisation, techniques, procedures and routines

• When co-operating with a sub-contractor on a service job, the Technical Service Engineer is responsible for the technical quality of the complete job

• Feedback to customers or liaise regarding technical matter and operational if requested (e.g. inform completion of work)

• Carry out technical calculation and design work with Technical Commercial Executive and Technical  Service Manager

• Ensure site safety and tidiness in his assigned work

• In charge of all FRS equipment/materials Inventory

• Maintenance of all UNITOR FRS materials and equipments

• In charge in Refilling, Hydro testing, Calibration of all FRS services

• Coordinate with UNITOR approve Welding schools and see to it the they fallow rules and regulation according to the agreed contract

• Visit UNITOR approved Training schools

• Site arrangement and co-ordination (manpower, material, transport, craneage, permits, etc.)

• Prepare job Repair Requisition forms, receive and understand work scope obtained from Technical Commercial

•Executive/Technical Product Service Manager, arrange and assign work to respective subcontractors together with the General Manager

• Responsible for up keeping good HSE (Health, Safety and Environment) practices as laid down by the company during your employment at all time.

Requirements:


• Marine or technical education is preferred to a reasonable standard, with experience rather than formal education being the key requirement

• Background from the marine industry with a minimum of 5 years

• A good command of spoken and written English is essential with additional language’s being desirable

• Good communication and people skills and a flexible working attitude regarding working outside of normal office hours. For example, must be capable of being onboard a vessel in working clothes in the morning and in an owners office in a suit in the afternoon if required

• Ability to read and understand common electrical drawings

• Sales experience

Submit your resume to jobs@kittelsoncarpo.com
Please include position you are applying for in the Subject of the email.

Contact Kittelson & Carpo Consulting