In general, salaries were always increasing in Makati, Manila, Eastwood, Ortigas and Fort Bonifacio and the rest of the Philippines due to economic growth, especially in the BPO/IT/Call Center industries. Due to the global economical crisis salaries have just recently stabilized and in some cases reduced slightly. Some companies in North America, Europe and Australia outsourcing to Call Centers and BPO companies in the Philippines have folded or drastically reduced product sales, which resulted in layoffs for some Filipino employees. Nevertheless, IT professionals (developers, programmers, designers), tech support and call center support representatives' salaries are still significantly lower than in the US, Canada, Australia and Europe.
The average monthly salary of tech or customer support representatives in Makati, Manila, Eastwood, Ortigas and Fort Bonifacio, Philippines ranges from US$300 to US$500. The salary of IT professionals in the Philippines can range anywhere from $300 - $2,000 depending on experience and skill-set and management capabilities. All employees in Manila and the rest of the Philippines are college graduates with college degrees and fluent in English.
Call Center & Contact Centers - Voice Agents
BPO Staff - Non-voice, non-legal, technical
Developers, Programmers, Designers, Animators (PHP, .NET, JAVA, Flash, PEARL, etc)
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